Once an order is submitted, please note that it cannot be canceled or refunded, so we encourage customers to carefully review their order details before submitting.
Once an order has been fulfilled and shipped, we do not offer refunds or exchanges, unless an error occurred on our part, in which case we allow exchanges or immediate repairs within 14 days, provided the returned product is undamaged and in its original condition.
To ensure prompt delivery, all orders are processed daily and cannot be altered or changed after payment has been completed.
To process and ship your order, we require that the billing and shipping addresses be the same, unless you are using Apple Pay.
Please note that all sales are final. Once an order is fulfilled and shipped, no refunds or exchanges will be accepted unless an error was made by the seller. To prevent fraud, Possible Collections may request identification
verification for all orders. This information will not be shared under any circumstances. In cases of fraudulent charges, customers may be subject to a law enforcement hearing and will be contacted via their shipping address.
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